“Learn lots of great skills and techniques to deliver excellent customer service for IT, engineering, and technical support professionals.”
“Learn lots of great skills and techniques to deliver excellent customer service for IT, engineering, and technical support professionals.”
This half-day training course will help to delight all your customers - internal and external – using the telephone, email, or face-to-face.
This course will be delivered by an experienced trainer with real expertise and knowledge of the subject. The course will be informal, engaging, and include many practical activities.
Live online one-day training course price: £95 plus VAT per person
£195 per person for a one-day classroom workshop, minimum of three participants, plus travel cost
Technical Support Skills
“Learn lots of great skills and techniques to deliver excellent customer service for IT, engineering, and technical support professionals.”
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