“Learn skills and techniques to turn-around customer complaints faster, easier, and more effectively.”
“Learn skills and techniques to turn-around customer complaints faster, easier, and more effectively.”
This half-day complaint handling skills live online training will help you answer customers’ comments, concerns, and complaints in person, online, by letter, email, and phone.
This highly practical training course will benefit all customer-facing staff, whether they are dealing with internal or external customers. You will gain more techniques and confidence to use them.
This course will be delivered by an experienced trainer with real expertise and knowledge in complaint handling and customer service. The course will be informal, engaging, and include many practical activities.
This course will be delivered by an experienced trainer with real expertise and knowledge in complaint handling and customer service. The course will be informal, engaging, and include many practical activities.
£95 per person live online
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