Online and Onsite
Business Skills Training
Brilliant training and coaching in a wide range of skills. Ideal for all sales, customer service, and support staff.
Live online and onsite at your location. Priced per person.
Live Online Learning - half day courses
Live Online Learning - half day courses
Live Online Learning - half day courses
A range of proven training online live training courses. Each course can be customized free of charge to meet your customer service and sales objectives.
NEW FOR 2022 - a range of new courses - see ONLINE TRAINING
Customer experience consulting
Live Online Learning - half day courses
Live Online Learning - half day courses
Before training, we offer you a quick and easy way of identifying areas of strength and improvement, including:
- Free Training needs analysis
- Customer Service Training Analysis
Sales Skills Coaching
Sales Skills Coaching
Sales Skills Coaching
Each 1-2-1 at-the-desk online sales skills coaching session lasts 90 minutes and can include call observation, review of sales documents, online chat, or sales pipeline reviews. It is a great add-on to any sales training course or a practical alternative to group training.
eLearning
Sales Skills Coaching
Sales Skills Coaching
All of our training, including bespoke course development, includes modules accessible via eLearning. This is a great way of reinforcing learning as well as covering new topics. Subjects include customer service training, consultative selling, and writing skills.