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    • About us
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    • Get in touch
    • Online Training
      • Account Management
      • Brilliant Selling Skills
      • Business Writing Skills
      • Complete Negotiator
      • Complaint Handling Skills
      • Consultative Selling
      • Customer Service Skills
      • Influence and Persuasion
      • Online Meeting Skills
      • Online Customer Service
      • Online Training Skills
      • Sales Proposal Writing
      • Sales Prospecting Skills
      • Service with a Sale
      • Technical Support
      • Telephone Skills
      • Time Management Skills
      • Presentation Skills
      • Recruitment skills
    • Articles and News
    • Sales Genius
Brilliant Customer Service
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  • Sales Genius

Service with a Sale - training course

 “How to stop selling and help customers buy?” 


How to stop selling and help customers buy?

Service with a Sale - for improved customer service

SERVICE WITH A SALE

“How to stop selling and help customers buy?”


Overview

This one-day Service with a Sale skills course covers how to deliver customer service and make more sales. The course is ideal for telephone, face-to-face, and online (email/messaging) professionals.


Key learning points include

  • Increased impact of your new sales conversations and enquiries
  • Greater confidence, consistency, and professionalism throughout a sales conversation
  • Enhanced sales questioning skills and techniques to help the customer decide
  • Improve your people, communication, influence, and persuasion skills 
  • How to build value at all points in the customer’s buying process
  • Proven ways to gain additional business and add-ons
  • Being better able to differentiate your products and solutions
  • Overcome and avoid difficult questions and objections


Benefits

A more structured and easier-to-follow method of dealing with pre-sales customer inquiries and information requests. Improved sales conversion and increased customer satisfaction and feedback.


About

This course will be delivered by an experienced trainer with real expertise and knowledge of the subject. The course will be informal, engaging, and include many practical activities.



About the course

This course will be delivered by an experienced trainer with real expertise and knowledge of the subject. The course will be informal, engaging, and include many practical activities.

Live online half-day training course price: £95 plus VAT per person

£195 per person for a one-day classroom workshop, a minimum of three participants, plus travel costs.

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Service with a Sale Course Outline

Download PDF

Service with a Sale Training - Overview

Service with a sale -  for improved customer service with opportunities for up-selling and cross-selling.


Service with a Sale Training Course

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