New for 2022 - scheduled live online training courses

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    • Home
    • About us
    • Get in touch
    • Online Training
      • Account Management
      • Brilliant Selling Skills
      • Business Writing Skills
      • Complete Negotiator
      • Consultative Selling
      • Complaint Handling Skills
      • Customer Service Skills
      • Influence and Persuasion
      • Internal Service Skills
      • Online Customer Service
      • Online Training Skills
      • Presentation Skills
      • Online Meeting Skills
      • Recruitment skills
      • Sales Proposal Writing
      • Sales Prospecting Skills
      • Service with a Sale
      • Technical Support
      • Telephone Skills
      • Time Management Skills
    • Training Calendar
    • Articles and News
Brilliant Customer Service
  • Home
  • About us
  • Get in touch
  • Online Training
  • Training Calendar
  • Articles and News

Business Skills Training and Coaching

Welcome to brilliant customer service

We provide business skills training courses that are fun, practical, engaging and interactive.  We do this in three ways:

  1. Live online training 
  2. On-site live in-person training
  3. Coaching 121

We have over 25 years of experience in customer service, sales and support sectors, a range of 20+ courses and a team of expert trainers

Get in Touch

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A range of courses and a team of trainers

We specialise in business skills

We specialise in business skills

We specialise in business skills

We personalise all our courses as standard.

Bespoke courses and elearning

We specialise in business skills

We specialise in business skills

We can create any course to meet your objectives and budget. 

Live online courses

Book any of these open online courses via our training calendar page.

Business Skills Training Specialists

Who we are, what we do

Essential Online Business Skills Training

We provide excellent online and live training on 20 essential topics. With many years experience and a team of talented trainers. A

They are priced per person with a discounts for three or more. Plus, any course can be tailored free of charge.

Call: 07515 851691 for more information.

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Customer Service and Support Skills

“Learn lots of great ideas on how to deliver excellent customer service experience.

  • The seven secrets of brilliant customer service to build into every contact.
  • How to best to communicate in writing, on the phone and in person.
  • Learn how to manage and exceed expectations

Delivered by an expert and experienced facilitator.

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Email and business writing Skills

Email and Business Writing Skills Improve your written communication and write faster, clearer, and more impressive documents This course will give you the skills and knowledge to write faster, clearer, and more impressive documents. This includes emails and customer letters.

Learn more

Email and business writing Skills

Email and Business Writing Skills Improve your written communication and write faster, clearer, and more impressive documents This course will give you the skills and knowledge to write faster, clearer, and more impressive documents. This includes emails and customer letters.

Learn more

Companies already benefiting from our services

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