Welcome to Brilliant Customer Service

Training specialists

Our Experience in Skills Training

We help organisations, big and small, to improve their customer service, support, and sales performance. We do this in three ways:

Live online training
On-site live in-person training
Coaching, consulting and analysis

We have over 25 years of experience in customer service, sales and support sectors. This includes training, recruitment, strategy, and business skills development online and in the classroom.

For improved results, staff retention and customer loyalty

Give your remote team a boost!

An easy to support your remote staff

Upskill your WFH customer service and sales teams

We bring your team together online once a week for six weeks. Each 90 minute session includes coaching, training input and skills practice.

Chosose from a range of training topics for sales and customer service.

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Companies already benefiting from our services

All courses now available as Live Online Learning

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Customer Service Skills
Working Smarter Intro
Online coaching
Recruitment
T's & C's /Privacy Policy
Managing Priorities
Deal with Distraction
Focus
Goals
Structure your day
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Partnership