Welcome to Brilliant Customer Service

We help organisations, big and small, to improve their customer service, support, and sales performance. We do this in three ways:

1. Recruitment and team building
2. Training and coaching
3. Consulting and analysis

We have over 25 years of experience in customer service, sales and support sectors. This includes recruitment, strategy, and business skills training online and in the classroom.

Our goal is to help you to find the right candidate with less of your time and with more certainty.

We can also save you money and get results faster in most cases.

We offer three options:

1.  Customer service recruitment partnership

2.  Customer service candidate sourcing

3.  New hire six week coaching program