New for 2022 - scheduled live online training courses

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    • Home
    • About us
    • COURSES
    • Get in touch
    • Online Training
      • Account Management
      • Brilliant Selling Skills
      • Business Writing Skills
      • Complete Negotiator
      • Complaint Handling Skills
      • Consultative Selling
      • Customer Service Skills
      • Influence and Persuasion
      • Online Meeting Skills
      • Online Customer Service
      • Online Training Skills
      • Sales Proposal Writing
      • Sales Prospecting Skills
      • Service with a Sale
      • Technical Support
      • Telephone Skills
      • Time Management Skills
      • Presentation Skills
      • Recruitment skills
    • Articles and News
    • Sales Genius
Brilliant Customer Service
  • Home
  • About us
  • COURSES
  • Get in touch
  • Online Training
  • Articles and News
  • Sales Genius

Over twenty business skills courses - online or onsite - for individuals and teams

Over twenty business skills courses - online or onsite - for individuals and teams

Over twenty business skills courses - online or onsite - for individuals and teams

Over twenty business skills courses - online or onsite - for individuals and teams

Over twenty business skills courses - online or onsite - for individuals and teams

Over twenty business skills courses - online or onsite - for individuals and teams

Business Skills Training and Coaching

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Welcome to Brilliant Customer Service!

We provide business skills training courses that are fun, practical, engaging, and interactive. 

We do this in three ways:

  1. Live online training 
  2. On-site live in-person training
  3. Coaching 121

We have over 25 years of experience in customer service and sales and support sectors with a range of 20+ courses and a team of expert trainers.

Get in Touch

NEW: Sales Genius Personality Profiling

A free report to download

An insight into the personality traits and behaviours of successful influencers persuaded and ‘natural-born’ salespeople.

Download your copy here

A Range of Courses and a Team of Trainers

We specialise in business skills

We specialise in business skills

We specialise in business skills

We personalise all our courses as standard.

Bespoke courses and elearning

We specialise in business skills

We specialise in business skills

We can create any course to meet your objectives and budget. 

Live Online Courses

Book any of these open online courses via our training calendar page.

Business Skills Training Specialists

Who We Are, What We Do

Essential Online Business Skills Training

We provide excellent online and live training on 20 essential topics. With many years of experience and a team of talented trainers.

They are priced per person with a discount for three or more. Plus, any course can be tailored free of charge.

Call: 07515 851691 for more information.

Learn more

Customer Service and Support Skills

“Learn lots of great ideas on how to deliver excellent customer service experience.

  • The seven secrets of brilliant customer service to build into every contact.
  • How to best communicate in writing, on the phone, and in person.
  • Learn how to manage and exceed expectations

Everything will be delivered by an expert and experienced facilitator.

Learn more

Email and Business Writing Skills

Email and Business Writing Skills improve your written communication to write faster, clearer, and more impressive documents. This course will help you develop your skills and knowledge to communicate easily and effectively. This includes emails and customed letters.

Learn more

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