“Learn how to improve your ability to influence, persuade, and reach an agreement.”

Why you should attend this training course

• This course will help you to improve your self-confidence and understand when to negotiate well.
• Proven skills and techniques for influencing, persuading, and negotiating with others.
• Increased confidence and clarity when explaining your ideas and proposals.
• How to stay focused on key objectives in challenging conversations.

• A structured and proven approach to influence others.
• Persuasion skills to better present your ideas and plans.
• Enhanced and easier conversations, presentations, and proposals.
• Advanced questioning skills and techniques for building your case.
• Proven ways to overcome and reduce objections and push-back.
• Techniques and skills for improved negotiation and closing

• The course is ideal if you are looking to learn, refresh, and extend your negotiation skills and knowledge of influence and persuasion.

Course outline

• Two 90-minute modules live online or one-day onsite workshop.
• Experienced trainer with in-depth subject matter expertise.
• PDF manual for reference.

Influence and persuasion core skills

• Setting SMART goals linked to your aspirations
• Identifying objectives, currencies, positions, and common ground
• Robert Cialdini’s ‘The Psychology of Persuasion’ and behavioral building blocks

Tactics to reach agreement and present your ideas well

• Use social styles to positively impact your influencing situations
• The difference between push and pull in your communication style 
• Explain the four processes for successful influence and persuasion
• Achieving a BATNA – a range of skills and techniques you can use

Persuading through involvement

• Higher-level questioning techniques to investigate and solve problems
• Listening to lead – active listening and structuring your conversation
• Repeating, paraphrasing, reflecting, and reframing
• Verbal and non-verbal techniques

Learning summary