Training Courses - a selection

Proven techniques and skills for managing and growing existing customers and accounts.

Learn how to stop selling and help customers buy. Learn more skills and techniques for increased sales.

Learn how to design and deliver clear, compelling, and accurate documents, reports, and emails.

Learn how to improve your ability to influence, persuade, and reach an agreement.

Learn how to stop selling and help customers buy. Learn more skills and techniques for trusted advisor status.

Learn skills and techniques to turn around customer complaints faster, easier, and more effectively.

All  aspects of preparing, writing, proofing, editing, and producing sales proposals.

Gaining new sales, appointments, demos, subscribers, using proven techniques. 

Learn how to stop selling and help customers buy.  For phone and face to face situations.

Learn lots of great skills and techniques for IT, engineering, and technical support professionals.

Learn how to set up, host, and manage online meetings, interviews, appointments, training, and events.

Learn the tools and techniques for effective candidate sourcing and selection.

Learn lots of great ideas on how to deliver an excellent customer service experience, in all formats.

Learn how to improve your ability to influence, persuade, and reach an agreement.

Connect with customers using online video calls, social media, and live chat.

Learn how to set up, host, and manage online courses, classes, lectures, training, and events.

Learn how to design and deliver clear, compelling, and confident presentations.

Learn lots of great skills and techniques to deliver excellent customer service over the telephone.

Learn to work smarter while managing priorities. Learn how to get more done in less time.