With over 30 years of managerial experience in the construction and housing industry Peter has a passion for customer service and business improvement.
One of his many strengths is relating to customer service and support principles using technical skills alongside production staff and businesses. Peter can provide a range of small group workshops and 121 skills coaching services.
1. Founding businesses and developing sales and marketing
2. Recruiting key personnel
3. Negotiating contracts
4. Client Management skills
If you would like more information on the services Brilliant Customer Service can offer your business please get in touch.
Brilliant Customer Service Skills - The focus of this highly-practical training workshop is to enlighten and engage customer service and support professionals. It contains many great ideas, with the latest thinking on how to deliver a brilliant service experience to all customers, every time.
Free course outline to download below.