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About BCS

Appointments by telephone

Sales Prospecting

A series of audio casts explaining about Brilliant Customer Service. Video is not essential, can be listened to only.

Sales Prospecting

Appointments by telephone

Sales Prospecting

A series of audio casts explaining about Brilliant Customer Service. Video is not essential, can be listened to only.

Appointments by telephone

Appointments by telephone

Brilliant Customer Service

To follow.

Course content as a series of audiocasts with supporting slides 


Brilliant Customer Service

Brilliant Customer Service

Brilliant Customer Service

To follow

Course content as a series of audiocasts with supporting slides.

Service with a Sale

Brilliant Customer Service

Service with a Sale

To follow

Course content as a series of audiocasts with supporting slides.

Working Smarter

Brilliant Customer Service

Service with a Sale

To follow

Course content as a series of audiocasts with supporting slides.

Partner training part 1 - introduction to BCS

Partner training part 1 - introduction to BCS

Partner training part 2: About BCS

Partner training part 2 - About BCS

Partner training part 3: SPECIAL model

Partner training part 3: SPECIAL model

Partner training part 4: Course structure

Partner training part 4: Course structure

Partner training part 5: three main courses

Partner training part 5: three main courses

Partner training part 6: Coaching

Partner training part 6: Coaching

Promotional video on call coaching

Promotional video on call coaching

Partner training part 7 - Pricing

Partner training part 7 - Pricing

Partner training part 8 - summary

Partner training part 8 - summary

Partner sales prospecting part 1

Partner sales prospecting part 1

Partner Sales Prospecting 2

Partner Sales Prospecting 2