Six essential skills for internal and external customer service and support. This course is available as video-based eLearning and live online training.
Open and in-company training, £99 per person plus VAT.
All courses are one-day and available online. Please call or email for more information.
Here are some examples of one-day course outlines. They are available as classroom, live online and elearning versions.
All courses can run in 90 minute or half-day versions.
Time management - working smarter outline 2020 (pdf)Download
Organised Persistence Sales Prospecting Process Outline 2020 (pdf)Download
Brilliant Account Management course outline 2020 (pdf)Download
Consultative Selling Skills online training (pdf)Download
Going virtual Online Training Skills outline 2020 (pdf)Download
Business Writing Skills Live Online GRP 2020 (pdf)Download
brilliant customer service live online outline (pdf)Download
Struggling to keep in touch with colleagues and loved ones during these difficult times?
Book online now for a free 'Brilliant Online Meetings' masterclass and reconnect using ZOOM.
Full details available to download below.