Online with an expert facilitator using Zoom

Live Online Learning

  • Live online learning course with an expert facilitator
  • Interactive, engaging and practical
  • Varied learning activities and practical sessions
  • Small group size for the maximum learning experience
  • Priced per person - just £99 plus VAT
  • Open courses run monthly and on request

Live Online, Classroom and eLearning Courses


Brilliant Customer Service Skills

Six essential skills for internal and external customer service and support. This course is available as video-based eLearning and live online training. 

Open and in-company training, £99 per person plus VAT.

Going Virtual: Online Training Skills

New, online one-day training course by Brilliant Customer Service on how to convert classroom based learning to live online training.

Consultative Selling Skills

Online one-day course on client-focused selling skills for business professionals and consultants.

Live online skills training - events

All courses are one-day and available online. Please call or email for more information.

No upcoming events.

Example course outlines

Here are some examples of one-day course outlines. They are available as classroom, live online and elearning versions. 

All courses can run in 90 minute or half-day versions.

Time management - working smarter outline 2020 (pdf)


Organised Persistence Sales Prospecting Process Outline 2020 (pdf)


Brilliant Account Management course outline 2020 (pdf)


Consultative Selling Skills online training (pdf)


Going virtual Online Training Skills outline 2020 (pdf)


Business Writing Skills Live Online GRP 2020 (pdf)


brilliant customer service live online outline (pdf)


Brilliant Online Meetings

Feeling Isolated?

Struggling to keep in touch with colleagues and loved ones during these difficult times? 

Book online now for a free 'Brilliant Online Meetings' masterclass and reconnect using ZOOM. 

Full details available to download below.